Terms & Conditions
(For Carousell Customers)

Return & Refund Policy

• Any of items purchased are neither refundable nor exchangeable.

• Customers are advised to check that the actual item is in proper condition prior to acceptance. It is buyer's responsibility to carefully review the item and make an decision before completing your purchase.

• Should there be any discrepancies between our items and your expectations, please cancel your order before making a payment when you pick-up the items.

• Even if customers cancel at the time of pick-up the product, we will not compensate for transportation expenses and other expenses incurred to the pick-up location.

Product Descriptions

• We strives to provide accurate descriptions of all products available for sale. However, we do our best to verify the accuracy of this information but cannot guarantee its complete accuracy. Products may show signs of wear and tear consistent with previous use.

Product Condition for Used Items

• We endeavors to accurately represent the condition of each product. However, as previously mentioned, products may exhibit signs of wear and tear. We encourage you to thoroughly review the actual item to ensure you are satisfied with the product's condition.

Pricing and Payment

• All prices listed on our Carousell store are in the specified currency and inclusive of applicable taxes. Payment must be made in full at the time of purchase by the specified payment method. we accepts various online payment methods, which you will select on Stripe checkout. No cash payment is acceptable.

Pick-up and Delivery

• We will not arrange shipping to the address provided by you during the checkout process. Pick-up time and location are only our operation hours at the our office. However you can arrange a third-party pic-up service (e.g., Lalamove, Grab Express), we will not be held responsible for any delays or issues arising during transit.

Limitation of Liability

• We shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products, including but not limited to loss of profits or data.

NOTES for Alcoholic Beverages

• We will never hand over the alcoholic beverages to the person under the age of 18 years. Please ensure to carry your proper identification certificate while pick-up the alcoholic beverages. We will only sell to the person 18 years of age or older, legal drinking age in Singapore.

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  We use all the measures to keep the alcoholic beverages fresh, although we recommend our customers to keep the alcoholic beverages in the refrigerator or cold place to maintain the freshness, and it is recommended to consume the sake as soon as possible after opened.

• There is no clear expiration date or indication for alcoholic beverages. Due to the bactericidal action of alcohol, corrosion does not proceed immediately and the alcoholic beverages can be stored for a long period of time. (E.g., The expiry date of "sake" typically ranges from one to three years from the date of production.) Instead of the best-by date, the label of alcoholic beverages always states “date of manufacture” as an indication following by the food labeling law of country of origin.

Privacy Policy

The privacy of your personal information is important to us. The terms of our Privacy Policy as amended from time to time are incorporated into the Terms and Conditions by reference. Please carefully read our Privacy Policy, which explains our data use and privacy practices in detail.

Governing Law and Jurisdiction

This Terms and Conditions and all matters relating to your access to, or use of, the Website shall be governed by and construed in accordance with the laws of Singapore, and you hereby submit to the non-exclusive jurisdiction of the Singapore courts.